How to Handle WordPress Criticism Online

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In this episode of Press The Issue, Allie Nimmons and I tackled the tough topic of handling online criticism in the WordPress community.

We discussed how to tell the difference between constructive feedback and personal attacks, when it’s worth replying, and how to respond with strategy instead of emotion. I shared practical tools for evaluating tone and intent, helping listeners decide whether to engage or step away.

We also explored how WordPress companies should respond publicly, with transparency, not censorship, and when it’s best to take conversations private.

If you’ve ever faced criticism online, this episode offers tools, perspective, and ideas to help you handle it.